Business Efficiency

BUSINESS EFFICIENCY

      At the heart of digital transformation, commercial efficiency is a key issue for distribution networks. Downstream of global sales strategy, we support our customers in optimizing their structure and their physical, remote or virtual business processes.

While protecting the interests of customers in the eyes of regulation, the implementation of tools and business practices, management and monitoring adapted need to ensure the performance of business lines.

THE STAKES

  • Declining the Group’s strategy within the subsidiaries or Business Line of the Top Management to the Business Advisor
  • Document and equip your sales processes as well as all operational plan
  • Put customers and their needs at the center of their interests and take advantage of e-services

Business Efficiency

OUR SERVICE IS DECLINED IN 4 KEY COMPONENTS ACCORDING TO THE STRATEGIC OBJECTIVES (CLIENT SATISFACTION, SALES PERFORMANCE, ACTIVITY COSTS, SUITABILITY)

Distribution and Marketing Structure

Challenge your market positioning / Evaluating customer satisfaction / Sizing up your physical network / Defining your product suitability matrix / Measuring the activity and performance of your channels and sales partnerships / Creating your e-Business services

Commercial Practices

Evaluate and secure your customer experience / Mapping, dividing, prioritizing and adjusting your skills network / Perfecting your brochures, sales pitches and consulting / Tooling and mechanizing the administrative Front / Create your sales scenario database

Strategic Leadership

Decline the Group commercial strategy / Define your targeting segments and make your activity campaigns profitable / Standardize your monitoring criteria, KPIs and reporting to promote consolidation / Leverage feedback and customer 360 ° vision (equipment, claims, etc.)

Management Practices

Optimize the roles and responsibilities of transversal Commercial Animation / Grow simple tools for managing the activity and performance / Analyze the differences and make profitable the direct or transversal corrective actions / Provide a procedure of the sales and management policy

SUCCESS STORIES

OUR MAIN REFERENCES